NovaLearn

Frequently Asked Questions

What types of courses does NovaLearn offer?

NovaLearn offers a diverse range of online courses covering various fields, including technology, business, creative arts, and personal development. Whether you're looking to enhance your coding skills, master digital marketing strategies, or explore project management methodologies, we have a course for you. New courses are added regularly to keep up with the latest industry trends.

Are the courses self-paced or instructor-led?

We offer both self-paced and instructor-led courses. Self-paced courses allow you to learn at your own speed and on your own schedule. Instructor-led courses provide live sessions, interactive discussions, and direct feedback from expert instructors. Check the course description for details on the delivery method.

How do I enroll in a course?

Enrolling in a course is easy! Simply browse our course catalog, select the course you're interested in, and click the "Enroll Now" button. You'll be prompted to create an account or log in if you already have one. Follow the on-screen instructions to complete the enrollment process.

What payment methods do you accept?

We accept various payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. Payments are processed securely through our encrypted payment gateway to protect your financial information.

Do you offer financial aid or scholarships?

Yes, we offer financial aid and scholarship opportunities to qualified students. Our financial aid program is designed to assist students who demonstrate financial need. Scholarships are awarded based on merit and other criteria. Visit our "Financial Aid" page for more information and application details.

What is your refund policy?

We offer a 30-day money-back guarantee for most of our courses. If you're not satisfied with the course content or instruction within the first 30 days, you can request a full refund. Please review our refund policy on the website for complete details and eligibility requirements.

How can I contact technical support?

For technical support, you can reach our support team via email at [email protected] or by phone at (415) 555-1212. Our support team is available 24/7 to assist you with any technical issues you may encounter.

Are your courses accessible to students with disabilities?

Yes, we are committed to providing accessible learning experiences for all students, including those with disabilities. Our courses are designed to comply with accessibility standards such as WCAG. We offer features like closed captions, transcripts, and screen reader compatibility. Visit our "Accessibility" page for more information.